Did you recently subscribe to Optimum? Do you feel the professional installation fee is a tad too much? I felt the same. But with a little patience, you can self-install Optimum internet as I did, and save 100 to 150 dollars. Irrespective of your familiarity with networking, you can get the self-installation done in less than an hour!
The article shines some light on the steps involved in activating the Optimum modem. And if you plan to return the ISP-provided equipment and save on the monthly rentals, you need to purchase an Optimum-compatible modem and register it with the ISP. That shouldn’t be complicated, as I’ve got that covered for you.
Stick to the end of the article, you’ll have all the information required to install Optimum and make your connection up and running.
- Get the Optimum Self Installation Kit
- What Does The Self-Installation Kit include?
- How To Self Install Optimum Net?
- Pros & Cons of Optimum Self Installation
- Frequently Asked Questions
Get the Optimum Self Installation Kit
If you choose Optimum self install, you’ve to order the self-install kit. You can either order it online or drive to their retail store, furnish the details of the subscription and collect the package.
What Does The Self-Installation Kit include?
The kit comprises:
- Cable modem [needs to be returned if you want to avoid the rentals]
- Power cords
- Coaxial cable
- Ethernet cable
- Wi-Fi Router
- Cable Splitter (For Internet + TV bundles)
- Optimum TV Receiver & Remote (For Internet + TV bundles)
- Optimum Self Install instruction manual
How To Self Install Optimum Net?
This section will cover all the steps required to complete the Optimum Installation.
1. Plug in the Connections
Step 1: If your home has an inbuilt coaxial cable setup, you’ll have to look for the coaxial outlet on the walls. You’ll find multiple outlets if you are in a large home. Choose the one in a central location and also ensure power I/O is available nearby.
Step 2: Take one end of the coaxial cable in your kit and plug it into the wall outlet. Tighten the screws and check for loose connections, if any.
Step 3: The other end of the coaxial cable goes into the modem as shown in the picture below.
Step 4: If you are running a bundled Internet and TV connection, use a coax splitter as shown in the picture below:
Step 5: Connect the coaxial cable from the wall outlet on the single input end. Out of the two output slots, one will go to the modem and the other to your TV set-top box.
Your setup with the TV will look like this:
If you are using only the internet connection, your setup will look like this:
2. Activate Optimum Modem
The modem activation process is relatively simple. Once you have plugged all the power chords and devices, power them up. Once the US/DS and Internet lights are on and the connection seems stable, you can proceed with the Optimum activation.
Step 1: Run an Ethernet cable from the Kit to your laptop or PC.
Step 2: Open a browser on the laptop and type in https://install.optimum.com/JointInstall/ and it shall open a webpage like this:
Step 3: Key in the details like your Last Name and your registered Phone number. The Account number can be found in your payment receipt or subscription voucher or self-install kit. Key in the details and click next.
The guided installation wizard will take you through the process. The process might take somewhere between 10-15 minutes to complete.
You can find that in the label on the back/underneath your device
Activating the TV (for bundle users)
Step 1: Insert the smart card into the front side of the cable box
Step 2: Take an HDMI cable and plug one end into the back of the cable box and the other end into the TV.
This is what the back of your cable receiver will look like:
- Ensure the coaxial cable from the splitter is plugged in
- The HDMI cable connects the TV and receiver.
- The Power cord is connected
Step 3: Once this is done, start your TV and select the right source of input. Call technical support and connect to the agent. Press and hold the power button of the cable box until the TV screen shows Software Downloading.
This process will take up to 10 minutes and the devices turn on and off automatically. Once you see this screen, below you’ll be able to complete the setup and start using your TV.
3. Set Up Wireless Router
Now we have activated the modem, we’re ready to configure the router.
Step 1: Ensure the device is powered on and an ethernet cable runs from the modem to the WAN port of the router.
Step 2: If you are using the Optimum router, you can access and set up the router by logging into http://optimum.net/router with your Optimum ID and Password.
And if you’re using your own router with Optimum, you might not have the ID. So, you need to set up the account before you set up the WiFi SSID and password of your choice.
4. Connect Devices & Test Connectivity
Step 1: Open your mobile, find your wifi id and connect using the password.
Step 2: Once the mobile is connected, you can do an optimum speed test here https://www.optimum.com/internet/speed-test to check your connection.
Pros & Cons of Optimum Self Installation
- Avoiding the hefty installation fee
- No scheduling hassles with a technician
- Can invest in a better modem/router
- Improve understanding of the networking process
- Waiting time for self-install kit to arrive
- No retail stores nearby for pickup
- No ad-hoc assistance
Frequently Asked Questions
Yes, you can. Subscribe to one of the Optimum internet plans. Order the self-install kit, and set up the internet service with their modem. Once the connection is active and running, switch the connections to your modem.
For that, keep the MAC address of your modem handy. Call tech support, furnish the 12-digit MAC, and request the modem to be mapped with your internet service. Once done, return the ISP-provided modem.
You’ll require an Optimum ID to complete the Optimum modem and router setup. Keep it handy. Open a browser and enter the URL http://optimum.net/router. It will take you to a page where you have to key in the optimum ID and password. Once you log in, you’ll be able to set up WiFi – name & password and share the internet with other devices.
Once you subscribe to Optimum, you can either choose a professional installation or a self-installation. When you opt for self-install, the ISP will courier all the requisite devices and installation guide to complete optimum modem activation.
Once you’ve connected and powered the modem/gateway. Wait for the lights to stabilize in the modem. Connect a laptop/desktop via the Ethernet and open the browser and type in https://install.optimum.com/JointInstall. Keep the account number mentioned in the bill and follow the steps on the screen.
Yes, self-installing Optimum internet is easy. With a little help, even a newbie user can complete the installation and activation. The entire process of Optimum modem registration and activation might take 20-30 minutes in total once the technician has finished setting up the connection outside.
The simple straightforward method of Optimum self-installation makes it easier for everyone. When you are using your modem, it might take a few more minutes to register it with ISP. Otherwise, the process is as simple as it gets. If in case you get stuck on any of the steps, call customer support or comment down below for requisite help.