Are you planning to invest in an Arris modem to set up home internet? If you’re on a low budget, I come bearing good news. For now, you can let go of the future-proof DOCSIS 3.1 modems. But does Arris Surfboard SB6190 make sense in 2023? Let’s get to know!
The biggest down point of opting for Arris SB6190 is its processor. Yes, it comes with Intel Puma-based processor which is prone to latency and lags, especially if you indulge in gaming or heavy online streaming.
But should you still consider buying it? That is exactly what I shall discuss in this review of the Arris SB6190 Docsis 3.0 cable modem segregated in different parameters. I have used this modem for over three months to test it thoroughly in every situation I can. But before I begin, first, let me list out the specs of SB6190.
Product Name: Arris Surfboard SB6190
Product Description: Arris SB6190, alongside its brilliant aesthetics, is a DOCSIS 3.0 modem with 32 x 8 channel bonding to support Gigabit plans of major ISPs. It’s compatible with a Surfboard Central mobile app and contains a detailed installation guide for novices.
Brand: ARRIS
Offer price: 86.00
Currency: USD
Availability: InStock
Short Review
An Intel Puma 6 processor in Arris SB6190 undeniably limits its capability to handle intensive tasks. Nevertheless, with a 1GHz built-in tuner, handling normal web browsing and home automation gadgets should be a cakewalk. For sub $100, it’s good for basic use.
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Hardware
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Plans Support
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ISP Compatibility
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Performance
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Port Setup
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Cost to Value
Pros
- Gig-level speeds supported
- Brilliant aesthetics
- 32 x 8 channels for faster downstream and upstream speeds
- Doesn’t overheat
Cons
- Latency-prone Intel Puma 6 chipset
- Doesn’t work with 1 Gig plan from Comcast
- Only one Ethernet port
Contents
Arris SB6190 Specs
| Technology | DOCSIS 3.0 |
| Backward Compatibility | Yes |
| Channel Bonding | 32 x 8 |
| Ports | 1 x Gig Ethernet |
| Phone Jack | No |
| Modem Router Combo | No |
| Suitable Internet Plan | Gig Internet (1 Gbps) |
| Compatible ISPs | Cox, Spectrum, Comcast, Suddenlink, Sparklight, WOW!, RCN, Atlantic, and Wave Broadband. |
| IPv6 Support | Yes |
| Processor | Intel Puma 6 |
| RAM | 256MB |
| NAND Storage | 128MB |
Arris Surfboard SB6190 Review [After 3 Months of Usage]
Arris SB6190 is a good choice if you want to set up home internet for work-from-home, web browsing, and basic activities. Or you can consider using this to set up an office-bound internet connection, provided you plan on investing in a reliable router as well.
1. Design & Build
Let’s start the Arris 6190 review with its design. It comes in black and white color and assumes a vertical layout that is perfectly ventilated. The modem measures 5 x 2.1 x 5 inches, which is still on the slimmer side. Made of hardened plastic, the device weighs 1.13 pounds and comes across as one of the lighter options around. And yes, there are four front-facing LEDs for added functionality.
2. Ports & Connectivity
Here is a cost-effective modem that comes equipped with a state-of-art Gigabit ethernet port. If you plan to connect the modem directly with a device, this port allows you to reach max speeds of up to 960Mbps, thereby making way for any Gigabit internet plan.
Connectivity-wise, the SB6190 is good enough to work with most high-end routers, provided you can connect it with the WAN port of the latter. Coming to the features, there is a 1GHz built-in tuner to ensure consistent throughput followed by MoCA support.
As far as wireless throughput is concerned, the modem can feed 600Mbps, give or take, into the router, thereby making it a reliable wireless bet for mid-level households and offices.
3. Compatibility with ISPs
As for the ISP compatibility, I’ve only tested this modem with Cox. However, it’s certified to work with several other service providers, including Spectrum, Suddenlink, Sparklight, WOW!, RCN, Atlantic Broadband, and Wave Broadband. And while it wouldn’t set the record straight when it comes to multi-gig connections, you can reliably use it for standard Gig internet plans.
Also, if you’re planning to pair the SB6190 with Comcast Xfinity, it’s important to know that it can’t be utilised at its full potential due to the ISP-specific requirement of DOCSIS 3.1 support. However, it still works at low speeds.
4. Hardware & Technology
Important Note:
The Arris SB6190 features Intel Puma 6 SoC which is commonly found in bad cable modems. The concerned chipset raised latency-related issues. So, If you’re into low ping gaming or similar activities, I won’t recommend going for this modem.
However, if you’re only doing office work or managing a couple of smart home gadgets, this modem can work just fine. Adding to the capabilities is the DOCSIS 3.0 channel bonding technology with 32 x 8 channels to work with. Plus, the modem makes way for IPv6 and IPv4 standards to help you use built-in quality of service.
5. Arris Surfboard SB6190 Wireless Capabilities
Moving further in the Arris 6190 review, it is compatible with almost every router in the retail space. However, you are better off connecting it with a standard Wi-Fi AC router with a range of nearly 2,500 Sq Ft. Most importantly, this modem is relatively easy to set up, courtesy of the Surfboard Central mobile app.
Arris SB6190: Pros & Cons
Pressed for time? Well, here is the list of Pros and Cons to help you choose better:
- Gig-level speeds supported
- Brilliant aesthetics
- 32 x 8 channels for faster downstream and upstream speeds
- Doesn’t overheat
- Latency-prone Intel Puma 6 chipset
- Doesn’t work with 1 Gig plan from Comcast
- Only one Ethernet port
Frequently Asked Questions
No, SB6190 is not a good choice for gaming or similar tasks. However, to avoid latency due to the built-in processor, you must pair the modem directly with the gaming console. Still, I’d suggest avoiding this one for gaming and looking for gaming-friendly modems instead.
Well, the Surfboard SB6190 isn’t a combo but a standalone cable modem with one Gigabit internet port that feeds into the WAN port of a cable router.
No, the SB6190 is strictly a cable modem and doesn’t come with a FiOS-capable ONT port of a standard DSL/Broadband port. Therefore, you cannot use it with xDSL or fiber-optic internet plans.
Verdict
The Arris SB6190 might not be the most beefed-up cable modem around, but it can still get the job done if you have a handful of devices at home. Apart from the infected Intel Puma 6 chip, Arris SB6190 can be a good modem, especially if you need something substantial for basic internet use.
Recommended Comparison: Arris SB6190 vs Arris SB8200
Hello, I have this Arris SB6190 modem that we used. We currently use the Xfinity modem for highspeed internet. I have that going into our new TP-link deco wifi 6 mesh network.
What would you say is the best gig speed+ cable modem to use? We have tons of devices in the house and new max speed. I’m just tired of paying for Comcast’s modem
The SB6190 is not a good unit to consider. Mine only lasted seven months and had a latency issue from day one.
I noticed that Arris has removed the Intel logo from the latest SB6190 boxes. Did they change processors or just cover up the offending name?