If your Google WiFi flashes orange light, it means it has no internet. So, there must be a glitch in communication, as your network is currently offline. This can occur due to loose or faulty cables or your ISP facing an internet outage.
Wait till the light turns solid white. However, if your Google WiFi keeps blinking orange even after 10-15 minutes, you must troubleshoot the device for several things. And this article shall help you with that.
- Why Does Google WiFi Flash Orange Light?
- How To Fix Google WiFi Flashing Orange?
- Frequently Asked Questions
Why Does Google WiFi Flash Orange Light?
There can be one or more reasons for Google WiFi’s orange light. I’ve listed the most common ones here:
- Internet outages or ISP under maintenance
- Loose or damaged cable connections
- Corrupt or outdated firmware
- Overheated/Overworked modem or WiFi router
- Random Software or Hardware glitch
How To Fix Google WiFi Flashing Orange?
To solve the blinking orange light, you must try several methods explained in the following sections. By the time you reach the end, your issue should be resolved.
1. Check for Loose or Damaged Connections
Ethernet cables run from your modem to the router, along with a bunch of power cords. If there is damage or a loose connection, that will affect your internet connection.
Make sure every connection is finger-tight and there are no irregularities in the connections.
Steps to Check for Loose or Damaged Connections:
- Check the cables connecting the modem and the internet wall jack. Make sure the connections are secure.
- Ensure the power cords are damage free and properly connected at both ends working properly. Avoid using broken/damaged power outlets, cords, and plugs.
- Ensure there is no obvious damage on the Ethernet cables connecting the modem to the primary node and the satellite units.
- If there is any damage, replace the cables with new ones.
2. Check for Internet Outages or Maintenance
One reason you see Google WiFi blinking orange might be due to an unexpected internet outage or scheduled service maintenance. If that’s the case, you can only wait until the issue is resolved or the maintenance is complete from ISP’s end.
Steps to Check for Internet Outages or Maintenance:
- Visit your service providers’s official website.
- Navigate to their internet outages webpage.
- Use your ID to log in (if required)
- Check the important alerts & notifications.
- Look for any information on the status of your internet connection.
- Contact the ISP through the phone, live chat, or email.
3. Power Cycle All Internet Equipment
Together, the modem and router continuously send and receive data. They are prone to overloaded or heated and malfunctioning, resulting in Google WiFi pulsing orange.
A power cycle to all the networking devices will give them much-needed rest and refresh the network connections.
Steps to Power Cycle All Internet Equipment:
- Switch off the modem, Google WiFi point, and satellite units.
- Disconnect all the Coaxial or Ethernet cables and power connections.
- Let them rest for a few minutes. Remove any objects blocking their ventilation.
- Now plug the power cord and Coax/Ethernet cable into the modem.
- Switch the device on.
- Wait until the modem initializes the internet connection and all the requisite LEDs turn solid.
- Plug the power cord into the primary Google WiFi point.
- Connect the modem and the google router with an Ethernet cable and power up the device.
- It will take a few minutes for the primary node to stabilize. You can determine it by checking the status light on Google WiFi.
- Once that’s done, power up the satellite units and wait for them to connect.
4. Re-Configure WiFi Point
Any outdated setting could also be behind the Google mesh blinking orange. Reconfiguring the connection can eliminate the issues arising from the settings. While setting up, use an account you haven’t used before to avoid any settings import.
Steps To Re-Configure WiFi Point:
- Download the latest version of the Google Home App and install it.
- If the App recognizes the device and logs in, log out of the active account.
- Proceed setup with a new account by logging in using another account. You can create a new Google account and log in if you don’t have one.
- Once logged in, click on get started.
- Create a new home account.
- You’ll hear a chime when your Google WiFi point is recognized.
- On the left corner of the App, click on the plus icon and click on setup device.
- This will take you to the configuration for setting up the WiFi point.
- Follow the guided process, and the device will be set up quickly. If this doesn’t solve your connectivity issue, proceed to the following method.
5. Update Router Firmware
A WiFi router running on old or outdated firmware can cause issues with connectivity. To avoid these issues, keep your firmware updated.
Steps to Update the Firmware:
- On the Google WiFi App, Select the current device setup with the new account
- Scroll down to the software information.
- There you’ll find the version details.
- Check for any updated version in the notifications that you may have missed
- Click on update and choose install.
- Ensure the device is powered up and wait until the setup is complete.
It’s unlikely the Google WiFi point blinking orange issue persists. In that case, a factory reset is your next step.
6. Factory Reset Google WiFi
A factory reset will reset all the settings and return to default factory settings. By doing this, you are bound to reset any mistakes that might have happened during usage. Save all the essential network information like SSID, password, or ISP settings before you proceed to the reset.
Steps to Factory Reset Google WiFi:
- Depending on the version, you’ll find the reset button on the sides or the back.
- Unplug the power cable.
- Press the reset button and plug in the power cord
- Hold the button for 15-20 seconds
- You’ll notice the lights flashing.
- Release the button when you see the blue light on Google WiFi point.
- The factory reset will take up to 15 minutes, and keep the device powered up.
- Once the reset is complete, you’ll notice pulsing blue, denoting it’s ready to set up.
Complete the setup and connect to the internet. This should sort out the connectivity issues. If not, your last resort is to seek Google support.
7. Contact Google Support
Hardware defects could be one reason your device has trouble connecting to the internet. In that case, claiming a warranty and replacing the unit is your only resort. Contact the support of escalation of this issue and resolution.
Steps to Contact Google Support:
- You can share the details of the issues on the community page and contact the experts for suggestions and solutions.
- You can also contact google support regarding warranty and claim in the link below.
Frequently Asked Questions
A flashing orange light on Google WiFi indicates the device has trouble connecting to the internet. It can be because of outages, cable issues, or firmware or hardware-related issues.
Ensure there are no loose cables or issues with the power supply. Update the latest firmware or follow the step-by-step instructions mentioned in this article.
The flashing blue light on Google WiFi means it’s ready to set up. But if you also see an orange light followed by that, it denotes no active internet. Hence, you can’t begin the setup process. Check for loose or faulty cables and contact your ISP to ask about the internet outage and service maintenance status.
If the LED shows a solid white, that indicates your WiFi point is functioning properly with an active internet connection.
Hopefully, the step-by-step methods explained in the article above have helped you turn off the orange light. If you are not sure about troubleshooting the device by yourself, seek the help of your ISP or the experts in the Google community.