Comcast Xfinity is among the most popular internet providers in the US, but does being popular mean it’s reliable? I’ve been an Xfinity customer for a long time, I also tested all available Xfinity plans in my area, read user reviews, etc., to ensure that everything I write in this review is accurate.
One thing I loved about Xfinity is their diverse range of plans, I’ve had multiple options in both low-tier & high-tier speed range. You can be a gamer, student, hardcore streamer, or even a day trader with a thing for fast internet. Xfinity has different plans and you’ll surely be able to find the one that suits your needs.
Product Name: Xfinity Internet
Product Description: Comcast Xfinity has internet plans to cater to most users, starting from 50 Mbps to 1.2 Gbps, totaling six plans. It’s available in most cities. Plus, there’re bundle packages for phone, security, TV support, and others.
Brand: Comcast Xfinity
Offer price: Starts at 24.99
Currency: USD
Short Review
As a long-time Xfinity customer, I can confirm that their services are consistent and lag-free, irrespective of whichever plan you subscribe to. Just the number of connected devices and undergoing tasks differentiate with each. Besides, compared to other providers, its prices are very competitive.
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Packages
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Speeds
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Availability
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Up Time
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Support
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Cost to Value
Pros
- Excellent speeds
- Great for standard households
- Easy to set up
- Great customer service
Cons
- Not the most affordable
- High price per Mbps
Contents
Xfinity Internet Plans
| Packages | Download Speed | Upload Speed | Price | Data Cap |
|---|---|---|---|---|
| Starter | 50 Mbps | 5 Mbps | $65 / Month | 1.2TB |
| Performance | 100 Mbps | 5 Mbps | $84 / Month | 1.2TB |
| Performance Pro | 300 Mbps | 10 Mbps | $96 / Month | 1.2TB |
| Blast! | 400 Mbps | 10 Mbps | $101 / Month | 1.2TB |
| Extreme Pro | 800 Mbps | 20 Mbps | $106 / Month | 1.2TB |
| Gigabit | 1.2 Gbps | 35 Mbps | $111 / Month | 1.2TB |
Now that all the standard plans are in front of us, let us start with the Comcast internet reviews:
Plan 1: Starter
Who is it suitable for?
If you plan on getting a standard internet connection for basic home internet usage, Starter (or Connect) is a good choice.
Speed & Data Cap
Theoretically, you get max upload speeds of up to 5Mbps and download speeds of up to 50 Mbps. However, as you can see in the speed test result, they easily exceed and goes over 57Mbps in download and 11Mbps in upload.
But then, as with any other Xfinity internet plan, there is a 1.2TB data cap, beyond which you need to pay an additional sum to continue using the internet.
Suggested Read: Is 50 Mbps good enough?
Performance
You can use this internet plan for basic internet activities like video conferencing, surfing, audio streaming, browning, and more. If you plan on setting up a smart gadget, ensure that no more than 3 devices are connected.
Cost-to-Ownership Value
For over $60, this internet plan might feel a tad pricey. And if you check Comcast internet reviews relevant to the high-speed plans, this 50Mbps variant might not be the most cost-effective.
- Excellent speeds
- Great for standard households
- Easy to set up
- Great customer service
- Not the most affordable
- High price per Mbps
Plan 2: Performance
Who is it suitable for?
If you want better download & upload speeds, the Performance plan is a better pick. It’s aimed at small-to-medium households.
Speed & Data Cap
The Performance plan from Xfinity caps at 100Mbps and allows you to play games or stream at 4K at ease. Regarding upload speeds, the company promises 5Mbps but it easily goes over 20 Mbps, ensuring excellent speeds of file transfers.
As far as the data cap is concerned, the standard 1.2TB limit holds.
Performance
Like any other internet plan from Xfinity, even the Performance plan works as desired. Standard attributes include minimal connection drops and better throughputs compared to the Performance Starter plan.
Cost-to-Ownership Value
Priced at close to $84, this 100Mbps plan offers a better price/Mbps. And if you have multiple smart devices to connect to, this product provides a better cost-to-ownership ratio, making it a better bet for speed fanatics.
- Excellent value for money
- Decent streaming speeds
- Great fit for mobile gaming
- Can handle streaming with ease
- Not suitable for large homes
Plan 3: Performance Pro
Who is it suitable for?
If you’re a working professional or a PC gamer who wants to stream the gameplay, you’re better off with the Performance plan from Comcast Xfinity. It’s ideal for large homes.
Speed & Data Cap
This is a 300Mbps internet plan that allows you to spread out a high-gain internet network uniformly across a large household. While the download speeds hit 300Mbps, you get a decent upload speed limit of 5Mbps (theoretically) but it goes over 25Mbps in real-time usage across specific locations.
I expected the Performance Pro internet speed to be better, and it lived up to my expectations. As usual, the data cap stands at 1.2TB.
Performance
This internet plan ensures that 4K streaming, gaming, twitch streaming, day trading, and other relevant activities can be initiated simultaneously or independently. What makes sense is that this internet plan works perfectly with DOCSIS 3.0 modems, preferably with 24 x 8 channel bonding support.
Cost-to-Ownership Value
As a mid-speed plan, you can get it for a tad lower than $100Mbps. And if you have a contract, you can get your hands on it for $40 monthly for at least a year. The price/Mbps on contract comes to be $0.20, which is way better than that of Performance and Performance Starter.
- Excellent spread of download and upload speeds
- Competitive per Mbps rate
- Excellent speed offerings for office and large houses
- Overkill for basic households
- It needs a pricey networking device
Plan 4: Blast!
Who is it suitable for?
If you want Comcast high-speed internet to cater to multiple computers, gadgets, and more in a medium-to-large office, Blast is a perfect plan to choose from.
Speed & Data Cap
If you are looking for a slight increment over the Performance Pro internet plan and that too without having to pay out a fortune, the Blast! It seems like a perfect option, with around 400Mbps of download speeds and upload speeds of around 10Mbps. And the 1.2TB data cap exists like every other Xfinity internet plan.
Performance
This internet plan is best suited for small offices having several connected gadgets to work with. And if you have two gaming consoles at home, having this internet plan to work with a modem with multiple ports makes sense.
Cost-to-Ownership Value
At over $100, this is not a pricey plan if you pit it against similar internet packages from Spectrum and Cox. Also, if you can get hold of the 1-year contractual agreement, the same plan can be purchased for $60, costing $0.15/Mbps. And if you are looking for value, I would still place it higher than the Performance Pro in case you want a mid-range plan.
- Great per Mbps cost
- Perfect for office setups
- Meant for gaming
- Data cap exists
- Higher price bracket without the contract
Plan 5: Extreme Pro
Who is it suitable for?
If you want to experience close to gigabit download speeds without opting for the Xfinity Gigabit plan, Extreme Pro 800 Mbps internet connection is just for you!
Speed & Data Cap
High-speed internet connections like Extreme Pro do not deserve special mentions. At an 800Mbps cap, the real-time download speeds are good enough to handle gaming and streaming across multiple devices, and the 15Mbps to up to 20Mbps upload speed limit can be a handful for seeding.
Performance
As mentioned, this internet plan is meant for gamers who prefer zero latency and lag. Also, if you have three to four smart TVs at home, you can get 4K streaming capabilities on each, provided the modem has enough ports to set up direct connections. Remember Motorola’s MB-series modems.
Cost-to-Ownership Value
The plan usually costs $106, which puts it at par with the Blast! in terms of pricing but with twice the speed-specific capability. Also, if you can land a contract, this plan will cost you a minimal $70, which comes down to $0.09/Mbps. As compared to other plans provided by competing service providers, the Extreme Pro readily takes the cake and offers the best value for money.
- Meant for serious gamers
- One of the best promotional pricing per Mbps
- Excellent customer support
- Requires DOCSIS 3.1 devices for reaching Gig-level speeds
Plan 6: Gigabit
Who is it suitable for?
Anyone who craves blazing-fast speeds on multiple connected devices should opt for a Gigabit plan. This Comcast high-speed internet plan is ideal for all types of households and office premises.
Suggested Read: Is Gigabit internet fast?
Speed & Data Cap
The last plan on my Xfinity internet plan reviews is arguably the most powerful, boasting max download speeds of up to 1200Mbps. I performed multiple speed tests and could get over 946 Mbps download speed.
And if you are into uploading streams and videos online, the company promises up to 35Mbps, but I could witness over 40 Mbps every time I performed a speed test.
Like always, the 1.2TB data cap exists even for this plan. Also, if you get these kinds of speeds, you have more chances of relinquishing the same compared to the entry-level plans.
Performance
This internet plan makes sense for large offices, professional gamers, and full-time YouTube twitch streamers. And you might want to pair this up with the best DOCSIS 3.1 modems, with 32 x 8 and 2 x 2 OFDM support.
Cost-to-Ownership Value
At $80, the promotional pricing per month is bliss, provided you are on a contract. This way, you can experience the $0.07/ Mbps benefit compared to the regular rate of $111. However, the Gigabit plan is a steal compared to the Performance Starter and other entry-level plans, even from Xfinity and other service providers.
- High-speed internet
- Excellent upload speeds
- Cost-effective
- Overkill for small-time users
Recommended Comparison: Xfinity vs Spectrum
Xfinity Availability and Coverage Map
Xfinity Internet is available in the following Cities:
| Sacramento | Indianapolis | San Francisco | Minneapolis |
| Tucson | Chicago | Seattle | Atlanta |
| San Jose | Saint Paul | Denver | Portland |
| Fort Lauderdale | Philadelphia | Jacksonville | Pittsburg |
| Boston | Detroit | Hartford | Houston |
| Miami | Nashville |
Xfinity Internet is available in the following states:
| Alabama | Arizona | Arkansas | California |
| Colorado | Connecticut | Delaware | Florida |
| Georgia | Idaho | Illinois | Indiana |
| Kansas | Kentucky | Louisiana | Maine |
| Maryland | Massachusetts | Michigan | Minnesota |
| Mississippi | Missouri | New Hampshire | New Jersey |
| New Mexico | New York | North Carolina | Ohio |
| Oklahoma | Oregon | Pennsylvania | South Carolina |
| Tennessee | Texas | Utah | Vermont |
| Virginia | Washington | West Virginia | Wisconsin |
Xfinity Coverage Map
Installation & Additional Fees
| Cost | Description |
|---|---|
| $100 | Professional Installation from the ISP |
| $14 (approx) | Equipment Lease (Modem on Rent) |
| $10 | Late Payment for Monthly Subscription |
| $10 | Additional Data Usage after Data Cap |
Note: As per my research, buying internet equipment gives better ROI than renting. So, if you’re tempted to rent the modem from the ISP, I suggest you reconsider.
You can get one of the Xfinity-supported modems and save money in the long term.
Also, if you want to save $100 on professional installation charges, you can read my guide on self-installing Xfinity internet.
Bundle Packages
Depending on the plan you select and the region you belong to, you can opt for bundle packages from Xfinity. This might include internet and mobile services, including voice, internet, TV support, and more.
However, the bundled packs, especially the ones with support for telephony (voice services), TV, and even home security, can be selected for both Fiber and Cable-based connections.
If you are interested in deals, Xfinity does have some cool offerings, including the Flex streaming box for 4K viewing. And you can pair it with both cable and fiber TV connections.
Customer Support & User Reviews
As Xfinity lets you choose the 1 or 2-year contract, you can expect the efficient customer support system to guide you through without delays.
Here’s what Comcast Xfinity users have to say:
I have been using Xfinity for 4.5 years now. Constant improvements both in terms of network and customer support. Like every other ISP, they face some challenges during monsoon, when bad weather cause wires to fall. However, their team quickly rushes into action to clear things up on the ground.
David R. Crocker
As shared with ApprovedModemsHi, I just wanted to share an experience that I had when I called Comcast Xfinity support for information regarding their internet plans. They explained everything to me so clearly and answered all my questions very patiently. I’m now their happy customer 🙂
Jennifer B. Stowe
As shared with ApprovedModemsSo glad that I chose Xfinity’s Gigablast plan for our fairly large office. Very reliably fast download & upload speeds. Also, all our devices connect well from different parts of the workspace. Their price is a little high but, I feel they are worth it.
Charles P. Kuhns
As shared with ApprovedModemsXfinity may not be the best internet service provider in the US. But I love their speeds. I mean the speeds are often higher than they promise. I am currently on the Starter plan and it works perfectly for my family. I wish they make their plans more affordable. It would be awesome! Anyway, I am satisfied with their services.
Carolyn A. Johnson
As shared with ApprovedModemsI went through many user reviews, from positives to negatives, and I can say that users have hailed every Xfinity internet plan for its fast speeds and zero connection drops. The customer service also has a great rep. Good user reviews have added some additional brownie points to this ISP.
If Comcast doesn’t seem to fit your requirements, check out the top alternatives to Xfinity internet.
Frequently Asked Questions
According to the existing service plans, Xfinity is ideally the best internet service provider. Some of the best reasons include a wide range of options (15 internet plans across states), low-to-high internet plans for every use case, and obviously, competitive pricing.
The lowest price for any internet plan from Xfinity is the Performance Pro with a contract, which sets you back at $40. And all that for 300Mbps for download speeds to have your back.
The lowest upload speed offered by any Xfinity plan is 5Mbps, whereas the highest has to be close to 35Mbps, for the Gigabit internet plan.
Conclusion
I hope my Xfinity internet reviews help you get a clear idea about whether it’s the right pick for you or not. I reviewed the 6 most popular plans, whereas Comcast across the country sells its services under 15 different plans, excluding the bundles.
Therefore, before jumping the gun, I urge you to be doubly sure about the personal and professional requirements. Ultimately, it is all about making informed decisions by looking at the Xfinity reviews while getting the right internet plan.
Suggested Resources:
- Xfinity Modem Flashing Green [what does it mean?]
- Xfinity Modem Lights [overview & meanings]
- Xfinity Remote Codes [for TV users]
- Xfinity vs Google Fiber [compared]
- Xfinity vs Spectrum [compared]
To the point review!
Although, Comcast is a little pricey, but I’ve never faced any major issues with them in last 5 years, although there are a few outages, but in 5 years, I’ve faced like 6-7 outages (7-10 minute downtime though)
I have been using Xfinity for 4.5 years now. Constant improvements both in terms of network and customer support. Like every other ISP, they face some challenges during monsoon, when bad weather cause wires to fall. However, their team quickly rushes into action to clear things up on the ground.