Are you having trouble connecting your Ring Camera or Doorbell to the WiFi network? There could be an issue with your router’s settings or the Ring device’s firmware. The quickest possible fix to the “Ring Code P1-65” error is power cycling.
To power cycle, simply unplug both devices (Ring device and WiFi source), wait for a few seconds, plug them back in, and restart. In most cases, this should resolve the issue and get your Ring device back to work.
But if that doesn’t work, worry not, as I will explain 7 highly effective solutions to get rid of Ring won’t connect to WiFi error. Let’s begin!
- How To Fix Ring Camera/Doorbell Not Connecting To WiFi?
- How To Re-Connect Ring To WiFi?
- Frequently Asked Questions
How To Fix Ring Camera/Doorbell Not Connecting To WiFi?
- Change the placement of your Ring Camera/Doorbell or Router
- Replace batteries
- Ensure the 2.4 GHz band is working properly
- Disconnect unwanted devices from the WiFi Network
- Update your Ring’s Firmware
- Reset the Ring device
- Contact Ring Support
Below, I have discussed all of these solutions in detail, along with steps & pictures.
1. Change the Location of your Ring or Router
If your Ring cannot connect to the internet, you can try changing its location or moving your router to improve connectivity.
I basically mean moving the devices closer to each other or to an open area that can reduce any potential interference.
This is because the further apart the Ring device and router are, the weaker the signal strength will be, which can lead to connectivity issues.
Steps To Change the Location of Your Ring/Router:
- Look for physical barriers like walls, large appliances, or other electronics that could be interfering with the WiFi signal.
- Look for a better location for your Ring camera and router that’s closer to each other or in an area with fewer physical barriers.
- Once you’ve found a better location, test the connectivity to ensure that it’s improved.
- If the connectivity is still not satisfactory, try moving the ring doorbell/camera or router to a different location and testing the connectivity again.
- Repeat this process until you find a location that provides optimal connectivity.
2. Replace Battery
If your Ring has a removable battery, it may be worth replacing it, especially if it is old or has been drained. One of the primary reasons why Ring won’t connect to WiFi is the usage of defective or faulty batteries.
A fresh battery can help ensure a stronger connection to the WiFi network.
Steps To Replace Battery:
- Carefully remove the camera from its mounting bracket.
- Locate the battery compartment on the back of the camera.
- Open it by sliding the latch or pressing the release button.
- Insert the new battery into the compartment.
- Turn the camera on and test its connectivity to ensure that the new battery is working correctly.
3. Ensure the 2.4 GHz Band Is Working Properly
Whether you’ve got a tri-band or dual-band router, know that most Ring products only work on the 2.4 GHz band. So, ensure that you haven’t disabled it and the 2.4 GHz frequency of your router is working correctly.
Steps To Ensure the 2.4 GHz Band Is Working:
- Log in to your router’s settings and check that the 2.4 GHz band is enabled.
- Some routers may have the 2.4 GHz band disabled by default.
- Try connecting another device, like a smartphone or laptop to the 2.4 GHz network.
- Move closer to the router to ensure that the Ring device is within range of the 2.4 GHz signal.
Suggested read: Differences between 2.4 GHz and 5 GHz
4. Disconnect Unwanted Devices from the Network
If your Ring network is not showing up even after ensuring the 2.4 GHz is working, it might be due to too many devices being connected to your network. Many connections can cause congestion and slow down the connectivity.
Disconnecting unwanted devices from the network can free up bandwidth and improve the connection quality.
Steps To Disconnect Unwanted Devices from the Network:
- Open a web browser on a device that is connected to your network and type your router’s IP address into the address bar.
- Log in with your username and password.
- Look for the section that shows all the devices connected to your network.
- Identify the devices that you want to disconnect from the network.
- Click on the “Disconnect” or “Block” button to remove them from your network.
- Once you have disconnected the unwanted devices, make sure to save the changes in the router settings.
5. Update Ring Firmware
Running old or corrupted firmware can be one of the big reasons behind the connectivity issues of Ring doorbells & security cameras. Keeping your Ring’s firmware up-to-date can help improve its performance & functionality.
You can check for firmware updates in the Ring app or on the Ring website and install them as necessary.
Steps To Update Ring Firmware:
- Launch the Ring app on your smartphone or tablet.
- Select the Ring device that you want to update.
- Tap on “Device Settings” and then select “Device Health”.
- Look for the “Firmware” section and tap on “Check for Updates”.
- If an update is available, you will see a prompt to download and install it.
- Wait for the update to download and install.
- This process may take a few minutes, so be patient.
6. Reset The Ring Camera/Doorbell
If none of the above methods work, resetting your Ring camera or Doorbell to its factory settings can help resolve any configuration or firmware-related issues, causing no connection problem on your Ring.
Note: Resetting the Ring devices will erase all its settings, so you’ll need to set it up again from scratch.
Steps To Reset Ring Camera Using Setup Button:
- Look for the setup button on the side/top/back of your Ring camera.
- The location of the setup button may vary depending on the model of your camera.
- Press and hold the setup button for at least 20 seconds.
- After 20 seconds, release the setup button.
- The light on the front of the device will flash for several minutes.
- Once the light turns off, it indicates that the reset process is complete.
- Once the camera has reset, you will need to set it up again using the Ring app.
Steps To Reset Ring Using App:
- Open the Ring app on your smartphone.
- Navigate to the Settings option and choose the Ring camera that you want to reset.
- Select Remove and wait for a few seconds.
- This will reset the Ring camera to its original factory default settings.
How To Re-Connect Ring To WiFi?
After resetting, you will need to re-set up or reconfigure the device. Follow the below-mentioned steps:
- Install and launch the Ring app on your smartphone.
- Log in to your account.
- In the app, select “Set Up a Device” and follow the on-screen instructions to add your Ring camera or doorbell.
- Connect your Ring to your WiFi network by following the prompts in the app.
- Once you have set it up, test it to ensure that it is working correctly.
Frequently Asked Questions
There can be one or more reasons why your Ring has no internet access. It could be due to the far-off placement, low battery, weaker Wi-Fi signal, outdated firmware, or interference from other devices.
Additionally, there may be issues with your modem or router or too many devices connected to the network.
Ring doesn’t work without WiFi, and if your Ring Doorbell is offline and won’t connect, you can troubleshoot the issue by checking the Wi-Fi signal and reconnecting it to Wi-Fi.
If that doesn’t work out, try resetting the Doorbell. Lastly, you can reach out to the Ring support team.
By following the above-listed solutions, you can quickly and easily fix any connectivity issues with your Ring cameras and doorbells and get back to enjoying the benefits of home security.
Just make sure that you are running the latest firmware version of the Ring. Let me know in the comments below if you could fix the issue. If it still persists, contact the Ring customer support team.